Terms & Conditions


By riding or visiting The Outlook Riding Academy you agree to all the T&C’s / regulations by Equestrian Australia.  

Policies and Bylaws (See PDF Attached) attached from EA

  • Equestrian Australia General Regulations (See PDF Attached)

  • Current Approved safety standards helmets (See PDF Attached)

  • No dogs allowed

  • Application to ride must be signed before you ride (See Attached PDF)

  • All fees must be paid before you ride

  • No refund / cancellation – you will be required to pay in full before your lesson

  • Wet weather - lessons continue under cover

  • We reserve the right to cancel or refuse service at any time where there is a risk of safety for either horse or rider

  • Riders may not ride alone - someone must be on the ground / horse with you

  • We look at your height to weight ratio, riding experience, muscle tone and fitness when assessing if we have a suitable horse for you.

  • We are unable to guarantee that a suitable horse will be free on the day of your visit, if you have not booked in advance, and provided detailed information.

  • All riders must wear appropriate clothing, enclosed shoes and a helmet. Your top should cover your shoulders and stomach –  a safety issue. The Outlook Riding Academy will lend you a helmet for your ride.

  • No child is to be in a vehicle on their own. Our ground has slope!

  • Photos and videos will be taken at any time and used on our social media channels such as Facebook and Instagram. If you wish for you or your child not to be photographed, please notify us prior to your booking.

By using the Service, you agree to the collection and use of information.

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Postal address

Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.